Dead video card

Discussion in 'Off Topic' started by IRooman, Apr 28, 2016.

  1. IRooman

    IRooman Member

    So, even if i get accepted to the beta I cant play it because i think my vide card is dead.
    Anyways, maybe here is some smart people who know better.
    Laptop crashed and I had to restart. But it only showed black screen, everything else worked fine, sound in the background, but no picture.
    Would only boot up properly in safe mode. So I deleted my video card drivers and it started working again.
    Now every time I try to reinstall video drivers the same thing happens during install. Black screen with everything else fine.
    I have a hp envy with amd radeon7600 and 7640 i think.
    Can anyone confirm that this is due to dead video card? When i enable only the integrated video card it also works fine. But well, no gaming without drivers.
     
  2. Styo

    Styo Active Member

    What does device manager show?
     
  3. IRooman

    IRooman Member

    Integrated card shows no problems and for the other one:" This device is not using resources because it has a problem."
     
  4. IRooman

    IRooman Member

    Device manager recognizes both, but there it shows and error with a PCI device also, not sure if related. Im not very familiar with this kind of stuff
     
  5. Styo

    Styo Active Member

    One thing you can do is hook up a monitor to the laptop, go into BIOS and disable the onboard GPU. This will force the use of the dedicated GPU. Then with the monitor attached, see if it works. Be sure you downloaded and installed the proper driver.
     
  6. IRooman

    IRooman Member

    Hp's bios is very limited so i cant do that from there, but i was able to do it from the device manager. Result was black screen. Also i cant install any drivers- black screen. Only windows basic video controller works.
     
  7. Styo

    Styo Active Member

    Did you connect an external monitor before you disabled the on board GPU?
     
  8. IRooman

    IRooman Member

    No i didnt
     
  9. IRooman

    IRooman Member

    Well i tried and since i dont have video drivers the monitor doesnt work. Only laptop screen
     
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